If you are interested in the tech world, you might have heard about Espressive, a startup that raised $30 million in Series Insight funding. The company is a great example of how a new company can raise money quickly by securing partnerships with big names in the industry. You can read more about this company and its investors in this article.
Espressive raises $30 million
Espressive is an AI-driven enterprise service management platform redefining employee self-service. The company’s flagship product, Espressive Barista, automates help desks by connecting employees with information, minimizing tier 1 support, and delivering consumer-like experiences.
In fact, Espressive’s ELC is so good that it can reduce the number of calls to a help desk by 40 percent. Additionally, the company’s newest offerings include an asset discovery bot, integrated self-service chat, and biometric authentication naukri24pk.
In fact, Espressive has been recognized by several industry leaders, including Forrester Research, CIOReview, and HFS Research. In addition, the company has earned the honor of being named a leader in Forrester’s New Wave in IT Service Management. Also, it was awarded Gold in the 14th annual IT World Awards in the IT service management category.
This isn’t the first time Espressive has raised venture capital. The company previously raised $5 million in a seed round. In its most recent round, the company raised $30 million from a number of VCs, including Wing Venture Capital, Insight Partners, and General Catalyst.
Espressive, the company, a four year old startup, has raised $30 million in its most recent round of funding. Insight Partners led the charge, while General Catalyst, Wing Venture Capital and others round out the triumvirate. The aforementioned funding round will enable the company to better execute on its vision to improve customer satisfaction and increase business agility. The company has already made a splash in the cloud computing space with its new Advanced Technology Partner (ATP) status in Amazon Web Services. Several industry accolades have gone its way since its founding, including several mentions in the annual IT World awards. The company’s most notable accomplishment may have been its neoteric entry into the government contracting arena, where it was the first to roll out a multi-faceted AI-centric solution across the federal government.
In a nutshell, Espressive is the go-to company for enterprise service management (ESM) and employee support solutions. Currently, Espressive provides a suite of AI-powered chatbots and consumer-like self-help tools that are employed in a wide variety of verticals.
Espressive’s new investors
Espressive is a four-year-old startup that develops software solutions that use AI to improve enterprise service management (ESM). They serve a diverse range of industries, including state government, retail, healthcare, and energy. They’re also one of the top-20 most promising IT Service Management (ITSM) solution providers, according to CIOReview. In the last two years, their revenues grew to more than $80 million.
Their solution automates help desks, reducing the number of calls they receive and improving the productivity of their customers. Espressive recently raised $30 million in a Series B round. They’ll be using the money to fuel their growth. They’re also investing in developing a Natural Language Processing engine that can be used to improve the product’s features and functionality.
They’ve received several industry accolades, as well. They were named a “Cool Vendor” by Gartner, a “Hot Vendor” by HFS Research, and a gold winner in the 14th annual IT World Awards in IT Service Management.
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